When you purchase a Ribble electric bike you are not just purchasing one of the best looking and lightest ebikes on the market. The MAHLE Ebikemotion X35 smart propulsion system that our ebikes utilise is more than just smart tech. Alongside this intelligent system, there is also an easy to use Ebikemotion companions app that can be downloaded to your smartphone.
The Ebikemotion companion app transforms your mobile phone of choice into a high end GPS computer and much, much more. To help you get the most out of your Ribble ebike we take you through some of the key features that can do nothing but improve your riding experience. The app is compatible with the Ribble Endurance SL e, Hybrid AL e, CGR AL e bikes and their Step Through variants.
Connecting to the App
The first step is to download the app from Apple’s App Store or Android Play Store. When you pair the app and the bike for the first time please ensure that the app is closed when you power up the bike. (N.B. It will not pair if you have the app open and then power up the bike).
- Press the button on the top tube to power up the bike (handlebar button on the Hybrid AL e Step Through).
- Ensure the Bluetooth on your phone is activated.
- Open the Ebikemotion application on your smartphone.
- Tap the menu option (3 lines in the top left corner, as per the image above).
- Select the settings menu.
- At the top, you will see ‘Bike Conventional’ with a down arrow. Change this to EBM compatible and then press ‘Connect to EBM’ to complete the pairing process.
- Henceforth, the app will connect automatically if the bike is already powered up and you open the app. Remember to power up the bike before the app.
To view the range of compatible ebikes click here
Power Assistance Levels
There are 3 levels of power assistance available to you which offer a set amount of torque per level. However, within the settings menu, you can also open up a further option which allows you to ‘map’ the amount of assistance offered by each level using a simple graph adjustment (see image below).
Why would this be useful? Well, let’s say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. You could lower the amount of assistance offered slightly. Each setting offers between 30% and 100% of a set percentage of the total power output. You can’t raise the assistance of each power setting beyond 100% nor should you drop it below 30%. The beauty of this system is that you are fully in control of how much assistance is offered at all times. We fully advise new bike owners to experiment with the settings for each level to find what works for you.
One of the key functions of the app is fault diagnosis. This is why we think the app is such an essential tool for any Ribble ebike owner. Should an error occur with the system the app will display an error code. Simply contact us, quote the code and we can check to see what this refers to and how we can make resolve the issue. Should it be necessary, we can also contact Ebikemotion who can log into the bike and remotely assist with resolving the issue.
Heart Rate Functionality
To take advanatage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. It is worth noting that the app is only compatible with heart rate monitors with Bluetooth 4.0 protocols. Similarly, any transmitter chest belts must be Bluetooth (BLE) only or dual Bluetooth/Ant+ enabled. Ant+ devices are not supported. Likewise, smartwatches cannot be used in conjunction with the app if hear rate is required. Apple watches can be connected and will show ride data but not hear rate. If you need advice on compatible belts please contact us.
To activate the heart rate function;
- Open settings menu
- Select the heart rate option and click on Connect to heart rate
Within this menu, there is also a very neat feature. You can specify a maximum heart rate limit and when this threshold is reached your assistance level of choice will automatically engage. This is especially handy for riders with underlying health issues and who have been warned not to exceed a certain heart rate.
When you purchase the bike, you are automatically provided with a free subscription to download up to 3 maps, completely free of charge! These maps essentially turn your smartphone into a hi-tech GPS computer. Once you have downloaded these maps they are yours to keep downloaded on the device. However, should your cycling adventures take you to new and exotic locations you can download further maps through the app for a nominal fee.
Once the maps are downloaded you have access to all of the features you can expect to find on any top of the range GPS system (more on this later). Enter an address or plan a route in advance and receive turn by turn navigation.
Important Info: It should be noted that it is not possible to download the maps until you have registered a ride of at least 1-2km. The act of carrying out such a ride activates your rider data on the user dashboard. Once you have completed this little test ride, simply open the settings menu, click on the maps option and download the relevant maps that you require.
More than just a GPS
Like any GPS unit, there is a huge range of information at the touch of your fingertips, the most common of which you can find listed below. However, these are just the tip of the iceberg and cannot help but improve your riding experience of your Ribble ebike.
- Speeds – Average, Maximum, Current
- Distance – Trip, Total
- Time – Ride time, Session, Date, Actual time
- Altitude – maximum and minimum
- Degree of slope – ascents and descents
- Weather – current weather and forecasts throughout the ride in hourly increments. Plus, weather graphics and forecasts for the next few days so you can plan your rides and equip yourself for the weather you can expect appropriately.
- Fitness Info – Calories burned, Heart Rate Zones, Cadence, Apple Health etc.
Range / Battery Level
Of course, being an e-bike, one of the most common questions is how far can I go? The range is extremely tough to quantify because there are so many factors that can affect this. Rider weight, fitness, route profile, tyre pressures, assist level etc all play a part. We state that you should expect up to 60 miles from a single charge. There are also some very handy features built into the app which help you to plan your rides to account for the battery level.
- Point of no return – You can input a battery percentage level and when you reach this level you will receive a notification. For example, if you input 55% you can be sure that you have enough juice left to get home if you return by the same route. Of course, the beauty of our bikes is the weight. Even when the battery is fully depleted Ribble electric bikes as light enough that you can easily ride them without assistance.
- Main Speed Screen– The battery charge remaining is displayed as a percentage and also displays the available distance in km/miles.
- Map Screen – When using the map screen the available battery charge is displayed as a percentage remaining only. Plus, it displays speed, cadence, elapsed time etc.
- Reach or Range Screen – This contains all the information you could ever need to ascertain where to ride to and on what power level. Not only does it display the range available in km/miles but also displays a visual map which represents the area you can reach with the battery power remaining (as per the image above).
In the behaviour section of the settings menu, is the Alerts section. Click on this and some very innovative functions become available. It is worth noting that you can select whether to receive such notifications verbally, via on-screen notification only or both in tandem.
- Heart Rate – Set an alert when you reach a certain BPM and you can then either slow down or engage/increase the assistance level.
- Nutrition – One of the most feared faux pas’s to commit on the bike is the dreaded ‘bonk’. Where your body exhausts all of the available glucose and you hit the wall. You can set reminders through the app and at specified times during the ride it will advise you to eat or drink.
- Motor – When the power level reaches a certain percentage.
- Distance – Pick a distance and receive a notification when you hit this target. For example, you could set it up to notify you at 5-mile intervals.
- No return – We strongly recommend that this is activated as it is possibly one of the most helpful alerts.
For more information on the app and a downloadable User PDF file click here